Terms of Service
Last Updated: October 22, 2025
Welcome to the Firefly VPN service (hereinafter referred to as the “Service”). Before using this Service, please carefully read the following Terms of Service (“Terms”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, please discontinue use of the Service immediately.
1. Service Description
1.1 This Service provides virtual private network (VPN) connectivity to protect your online privacy and security, helping you maintain anonymity and secure access on the internet.
1.2 This Service is intended solely for lawful study and work purposes. You must not use this Service for any activities that violate local, national, or international laws and regulations. Any other use, including but not limited to personal entertainment or illegal activities, is outside the permitted scope of this Service.
2. Usage Restrictions
2.1 You shall not use this Service for any of the following activities:
Engaging in any political activities, protests, or actions affecting national security or public order;
Sending spam or conducting unauthorized advertising;
Launching cyberattacks or attempting unauthorized access to networks or devices;
Distributing malware, viruses, or other harmful code;
Violating any applicable laws, including but not limited to piracy, hacking, or terrorism;
Infringing upon the intellectual property, privacy, or legal rights of others.
3. Illegal Use and Legal Liability
3.1 The Service is strictly prohibited from being used for any unlawful purposes, including but not limited to fraud, cyberattacks, terrorism, money laundering, or child exploitation.
3.2 If a user is found to be involved in illegal activities, we reserve the right to provide necessary information to relevant law enforcement authorities to assist investigations and legal actions.
4. Fair Use Policy
4.1 The Service does not impose fixed limits on bandwidth or data usage. However, all usage must comply with fair use principles.
4.2 If a user's behavior negatively affects other users (e.g., excessive bandwidth consumption or frequent connections), we reserve the right to:
Limit bandwidth or connections;
Temporarily or permanently suspend or terminate the Service;
Issue warnings or require adjustments to usage behavior.
5. Third-Party Advertising Disclaimer
5.1 The Service may contain advertisements or content provided by third parties. Such content is unrelated to this Service, and its accuracy, legality, or completeness is the responsibility of the respective third parties.
5.2 Any transactions conducted through third-party advertisements or links are solely between you and the third party. The Service makes no guarantees and assumes no responsibility for such transactions.
6. Limitation of Liability
6.1 To the maximum extent permitted by applicable law, the Service shall not be liable for any direct or indirect damages arising from use of the Service, including but not limited to data loss, loss of profits, business interruption, or other consequences.
7. Account Security
7.1 You are responsible for maintaining the confidentiality of your account information, including username, email, and password. Do not share your account with others.
7.2 The Service shall not be liable for any loss or damage resulting from account information leakage caused by the user.
8. Refund Policy
8.1 The Service does not support refunds in any form. Once a purchase is completed, all payments are non-refundable.
8.2 Please carefully consider whether the Service meets your needs before making a purchase.
9. Service Interruption and Changes
9.1 We reserve the right to suspend, modify, or terminate any part of the Service at any time without prior notice.
9.2 The Service shall not be liable for any losses caused by service interruption, modification, or termination.
10. Security Measures
10.1 Security Incident Response
We maintain a comprehensive incident response plan. If any data breach or system intrusion occurs, we will notify affected users as required by applicable laws and take necessary corrective actions.
10.2 Regular Security Audits
We conduct regular internal and external security audits to ensure system safety. Our infrastructure is continuously updated to address emerging security threats and technical challenges.
11. Governing Law and Dispute Resolution
11.1 These Terms shall be governed by the laws of the user’s place of residence.
11.2 Any disputes shall first be resolved through friendly negotiation. If unresolved, disputes shall be submitted to the court with jurisdiction in the user’s location.
12. Changes to Terms
12.1 We reserve the right to modify these Terms at any time. If significant changes occur, we will notify users via email or in-app notification before they take effect. Continued use of the Service constitutes acceptance of the updated Terms.